Outstanding service levels can be attributed to the dedicated customer service teams put in place to ensure smooth transition of products from the manufacturing locations in India to the farthest regions of Canada and European territories. RPGLS' long business relationships with major Generic companies in the world are testimonies of its strong customer focus.

MS Life Sciences is headquartered in Hyderabad, AP, India with regional offices in High Wycombe, India. Through its direct offices and a network of business partners, MS Life Sciences has presence in many places in India. Hyderabad office also serves as a Center of Excellence for product development and professional services.

We further have a comprehensive Internal Audit program that covers all activities / processes for each department wherein planned as well as surprise audits are conducted on a monthly basis and a detailed quality report gets generated followed by a Non Conformances closelooping plan. This is supplemented by quarterly Management Review Meetings as well as Annual Surveillance Audits.